Credit Card Fraud
So I didn't mention when I posted yesterday the other thing that has been keeping me busy lately...I was the victim of credit card fraud. Someone stole either my husband's or my credit card number and used it to have a little fun on the Internet. I received a call from my credit card company that there had been unusual activity. I verified that the purchases were not mine. They closed the account. No big deal, right?
Unfortunately, it escalated. Whoever stole the number off my card, decided they would have a little fun with me. They have been ordering things and having them shipped to my house. Not anything valuable, mind you. Stupid shit. Software, book club purchases, coupon books.
For each of these items, there have been four so far, I have had to call the company that it was ordered from, cancel the order and arrange for it to be shipped back. Then I have to call my credit card company and alert them to the fraudulent purchase. I have also had to involve my local sheriff's office, since this idiot now has my home address and my husband's name - everything is coming in his name. Each time I have to deal with it, it takes me around 40 minutes to an hour, depending on how helpful the customer service reps are. So far, I have only had a bad experience with one - who felt that the purchase was probably made by one of my children (who are 8, 5, 2 and 15 mos.) or my husband. She was quite rude to me even after I explained that there had been many online purchases that were fraudulent on my account and I could assure her that I did not purchase the software in question.
When I called the credit card company about the last package I received, I spoke with someone in their investigations department. He said they were trying to figure out why someone would order merchandise and have it shipped to the card holder. I said I thought they were just trying to be a pain in the ass. He said, either that or they were the stupidest criminal ever.
So, today the officer who took the police report about all of this business is coming to pick up a copy of the "affirmation of fraud" form that the credit card company sent. That information will help them in their investigation. That visit is kind of a catch 22 for me...the guy was nice and kind of cute, and it is always nice to be able to break up your day a little bit when you are a stay at home mom. The adult interaction that his two minute visit will provide will carry me through the day (how sad is that). But, for someone who is new to the neighborhood and usually worried about what others think, this will mark the second time in two weeks that a sheriff's police car will visit my home. What will the neighbors think?!?!?
Unfortunately, it escalated. Whoever stole the number off my card, decided they would have a little fun with me. They have been ordering things and having them shipped to my house. Not anything valuable, mind you. Stupid shit. Software, book club purchases, coupon books.
For each of these items, there have been four so far, I have had to call the company that it was ordered from, cancel the order and arrange for it to be shipped back. Then I have to call my credit card company and alert them to the fraudulent purchase. I have also had to involve my local sheriff's office, since this idiot now has my home address and my husband's name - everything is coming in his name. Each time I have to deal with it, it takes me around 40 minutes to an hour, depending on how helpful the customer service reps are. So far, I have only had a bad experience with one - who felt that the purchase was probably made by one of my children (who are 8, 5, 2 and 15 mos.) or my husband. She was quite rude to me even after I explained that there had been many online purchases that were fraudulent on my account and I could assure her that I did not purchase the software in question.
When I called the credit card company about the last package I received, I spoke with someone in their investigations department. He said they were trying to figure out why someone would order merchandise and have it shipped to the card holder. I said I thought they were just trying to be a pain in the ass. He said, either that or they were the stupidest criminal ever.
So, today the officer who took the police report about all of this business is coming to pick up a copy of the "affirmation of fraud" form that the credit card company sent. That information will help them in their investigation. That visit is kind of a catch 22 for me...the guy was nice and kind of cute, and it is always nice to be able to break up your day a little bit when you are a stay at home mom. The adult interaction that his two minute visit will provide will carry me through the day (how sad is that). But, for someone who is new to the neighborhood and usually worried about what others think, this will mark the second time in two weeks that a sheriff's police car will visit my home. What will the neighbors think?!?!?